Get Best AMC for CMS, CRM & ERP — Support, Enhancements, and Stability
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24/7 Emergency Support15–20 min reviewCompany accountability
Emergency Software, Website & App Support

Instant TechnicalSupport Desk™

Production issue? Broken feature? Deployment failed? Stop searching freelancers. Get expert review in 20 minutes.

Live Signals

Why This
ServiceExists.

Instant Technical Support Desk™ wasn't built for day-to-day maintenance. It was built for the "Everything is on fire" moments.

Log Emergency Now
System Alerts Detected

A critical bug appears suddenly

Production is down, customers are complaining.

Internal teams are stuck

The issue is beyond current expertise levels.

Freelancers disappear

No response when you need them most.

Deadlines are at risk

Launch day is approaching fast.

Comprehensive Fixes

We cover the entire stack.

Software & App Issues

Critical bug fixing, broken functionality, logic errors.

Log Issue →
Problems
  • Critical bug fixing
  • Broken functionality
  • Incomplete tasks
  • Code optimization
Solutions
RCA & fix planPatch + hotfix releaseRegression check

Website & Platform

Website down, CMS errors, payment gateways failing.

Log Issue →
Problems
  • Website not working
  • CMS or admin issues
  • Payment gateway problems
  • Security fixes
Solutions
Uptime restoreCMS recoveryPayment debugging

Deployment & Infra

Live server crashes, SSL expiry, DNS or CI/CD failures.

Log Issue →
Problems
  • Live server deployment
  • Cloud & hosting setup
  • CI/CD failures
  • SSL/DNS issues
Solutions
Pipeline fixesInfra sanity checksRollback strategy

QA & Detection

Emergency testing to find hidden bugs in production.

Log Issue →
Problems
  • Emergency QA testing
  • Hidden bug identification
  • Production analysis
  • Fix verification
Solutions
Bug huntRepro stepsVerification & sign-off

AI / API / Integration

API 500 errors, 3rd-party connection failures.

Log Issue →
Problems
  • API errors
  • Third-party integration
  • AI feature issues
  • Automation breakdowns
Solutions
Endpoint diagnosisRate-limit & auth fixesMonitoring

How It Works (Simple & Fast)

01

Log Your Issue

Submit your problem through our secure issue form.

02

$15 Review

Pay $15 for instant technical review by a senior engineer.

03

Proposal

Get clear scope, timeline, and pricing proposal.

04

Fast Execution

Work starts immediately. QA & validation included.

You get a real engineer, fast.
Not a sales call. Direct technical entry.
Start $15 Review

FreelancersvsCompany-Backed

Why working with a registered company makes all the difference

Freelancers

Single person dependency
No backup or support
Zero accountability
Delayed or no responses
No structured delivery

Our Service

Company-owned service
Senior engineers only
Delivery manager included
Secure process & docs
Business-grade accountability
🔒NDA Protected
💳Secure Payment
Instant Response
24/7 EMERGENCY RESPONSE

Stop the Panic.
Start the Fix.

Don't let a bug cost you thousands. Get a Senior Engineer to diagnose the root cause and provide a fix plan immediately.

$15
Flat Fee
20min
Response
RCA
Included

1. Instant Technical Review$15

We analyze your logs/code for 15-20 mins to find the exact root cause.

2. Fix & DevelopmentBased on scope

We provide a quote. If approved, we execute the fix immediately.

3. Deployment / QABased on complexity

We help push the fix to production and verify stability.

No long-term contract
No hidden charges
Approve before work

Log Issue

Senior Engineer on standby

Secure SSL Payment • NDA Protected

Frequently Asked Questions

What is Instant Technical Support Desk™?
Instant Technical Support Desk™ is an on-demand, company-backed service that provides immediate technical support for software, websites, applications, deployments, and integrations. It is designed for urgent situations where fast diagnosis and expert execution are required to avoid downtime or missed deadlines.
How quickly will my issue be reviewed?
After you log your issue and complete the $15 instant technical review, a senior engineer reviews your problem within 15–20 minutes. You receive a clear explanation of the root cause, what needs to be fixed, and an estimated time and cost.
Why is there a $15 fee for the technical review?
The $15 review fee ensures only serious and genuine requests are submitted and that your issue is reviewed by a qualified engineer, not a sales representative. This helps maintain speed, quality, and fairness for all clients.
What types of issues can Instant Technical Support Desk™ handle?
We handle urgent and critical technical issues such as production bugs, broken functionality, website and CMS failures, deployment issues, API integrations, and emergency QA. If the issue is technical and time-sensitive, we can assist.
How is Instant Technical Support Desk™ different from hiring a freelancer?
Unlike freelancers, we are operated by a registered software development company supported by senior engineers and a delivery manager. We offer structured, documented, and accountable delivery, so you are never dependent on a single individual.
When does the actual work start?
After the technical review, you receive a detailed proposal. Once approved and payment is confirmed, work starts immediately with direct communication through a secure one-to-one channel.
Is my source code and business data secure?
Yes. We follow strict professional and security standards, including NDA support, secure access, and controlled handling of credentials. Your intellectual property always remains protected.
What happens after the issue is fixed?
Once the issue is resolved, fixes are tested and validated, and confirmation is shared with you. Many clients continue using Instant Technical Support Desk™ for future urgent needs.

Instant Technical
Support Desk™

We provide immediate, senior-level diagnosis for critical software emergencies. When minutes count, we're here.

Still stuck?

Don't waste more time.

Log New Issue
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Murmu Software Infotech

Murmu Software Infotech delivers end-to-end technology solutions including web development, mobile apps, AI solutions, and scalable SaaS products. We empower businesses with secure, high-performance software built for growth.

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Support
  • +91-9110176498 | +91-9102038933
  • contactus@murmusoftwareinfotech.com
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